Customer Service

Steinberg Morton Hope amp; Israel believes in excellent customer service that begins with listening to you carefully and taking the time to fully understand your concerns. If one can't help you, he or she will refer you to the appropriate lawyer or suggest other avenues to pursue.

You can trust the lawyers at Steinberg Morton Hope & Israel to offer honest advice, even if it's not the answer you want to hear. "I won't be a yes man because I don't think that serves the client's interest," Brooker explains

Like all the lawyers at Steinberg Morton Hope & Israel, Brooker prides himself on the personal attention he offers. When you call him for an update, he knows all the details of your file.

He also responds to calls as promptly as possible. If he's tied up at the courthouse, he'll use his Blackberry to address issues by email or have his law clerk, Jeannie Kelner, return your call. You'll get regular updates on the progress of your case and copies of every major document to review before they are sent out.

Kelner shares the same commitment to customer service, and clients regularly praise her knowledge, politeness, and helpful attitude.