Customer Service

The lawyers at Tkatch & Associates Professional Corporation believe in putting clients first and treating them with honesty and respect. If your case is not worth pursuing, they won't mislead you. If it is worth pursuing, they understand that this is probably the first time you're going through this process, so they take the time to explain it all to you and to keep you up to date.

The firm has a strict policy of returning calls promptly and dealing with any problems that arise. "You won't get sloughed off, no matter what the size of your case," Tkatch promises. He also expects his colleagues to thoroughly prepare for every case, big or small.

When it comes to fees, you won't be charged unless you get a result. Everything is clearly explained in a retainer that lays out the possible range of percentages based on the complexity and length of your case and what your settlement is likely to be. "You know exactly what we are charging and what you are getting," says Tkatch.